Published on 15 Jun 2026.
Discover our renewed customer portal
Since Kinamo was founded in 2003, customer satisfaction has always been one of our top priorities. A key part of this is a user-friendly client portal that supports you in the daily management of your services.
Over the years, MyKinamo has been gradually expanded based on customer feedback. Today, we are launching a fully redesigned MyKinamo, with improvements to existing features and new capabilities.
How do you log in to MyKinamo?
- Have you already logged into MyKinamo before? You can log in as you did previously using your email address via this link.
- Have you never logged in before (Say Whuut? ;-) )? Activate your account using the “Forgot password” link with your email address, or by clicking this link.
Do you have questions about logging into MyKinamo? Read more in a knowledge base article on this topic.
What can you do in MyKinamo?
Log in to your client portal to manage your services. Here are the key features at a glance:
Download invoices
Your invoices are still sent via email and Peppol. You can also find all invoices in MyKinamo and download them whenever you need.
Manage services
With MyKinamo, you can manage your services in one central place. You can:
- View domain names and modify DNS settings
- Create and manage mailboxes
- View hosting settings
Users & access rights
The updated role structure in MyKinamo makes it possible to grant colleagues or third parties access to your services.
• Administrator: main responsible user with full access, and the only one who can place orders
• Financial user: access to invoices and financial data
• Technical administrator: access to technical settings such as DNS
Permissions can be assigned per package. Do you have multiple domains or hosting packages? You can then precisely define which packages a user does or does not have access to. Ideal for collaboration with accountants, IT partners, or colleagues.
Even more possibilities
Of course, there are many more possibilities within MyKinamo that allow you to manage your services with us even more efficiently. In our knowledge base, we answer the most frequently asked questions, such as:
- I’m placing an order through the website, but the invoices need to be sent to someone else. Is that possible?
- Why do I see multiple companies I can log in to in MyKinamo?
- How do I create a MyKinamo login?
- I'm not receiving my invoices via Peppol. Why not?
- How do I update my business information?
If you have any questions or feedback, feel free to contact us.
We hope this new version helps you manage your services at Kinamo even more efficiently.
