What service level guarantees (SLA) are applicable to a dedicated server?

Last updated on 28 Sep 2023, 10:32:28.
Category: Managed servers

Service Level Agreement SLA

We take great care in providing an excellent service and support on which you may count. A Kinamo dedicated server comes by default with a 'Standard' SLA.

This service level agreement already offers loads of advantages: extended monitoring, Next Business Day (NBD) reaction times for critical alerts, advanced firewall services, advanced monitoring, remote reboot, Kinamo passive backup...

If you need even more guarantees you may choose a higher service level at additional monthly cost.

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