Published on 26 Dec 2024.
Kinamo has a wide range of services, including managed services, web hosting, domain names, SSL certificates and collaboration tools such as email, Microsoft 365 and Kinamo Nextcloud. We also support our customers with development.
In December 2024, Kinamo achieved ISO 27001 certification, an internationally recognized standard for information security. This milestone reflects not only our commitment to security and quality, but also our commitment to providing our customers with the highest level of reliability and protection. In this article, we explain how the certification process went, the challenges we overcame, and the benefit of ISO 27001 for our customers.
How does a certification process work?
Obtaining ISO 27001 certification is an intensive process that requires thorough preparation and considerable effort. This certification symbolizes our commitment to the highest standards of information security and quality. Many of the requirements for ISO 27001 were already applied in our daily operations. The certification process therefore provided us with an excellent opportunity to further elaborate and optimize our existing processes.
We began with a thorough inventory of our systems and processes and documented them in our Information Security Management System (ISMS). The ISMS acts as a structured framework in which all critical processes, security measures and responsibilities are documented. This allows us to effectively manage risk, ensure the consistency of our practices and continuously improve.
You don't achieve ISO certification on paper alone, however. One of the essential pillars is that the established procedures and systems are correctly applied, also in the future. Therefore, we have organized several internal training sessions so that employees are not only informed, but can also actively and consistently use and apply the processes in daily practice.
Once our internal preparations were complete, it was time for the external audits. An independent certification body first reviewed our documentation to verify that our processes were clear and complete. This was followed by a comprehensive practical audit in which the auditor checked whether our employees were applying the procedures correctly and whether processes were as effective in practice as they were in theory.
From now on, annual follow-up audits will follow to ensure that we continue to comply with the standard and continuously improve our processes.
ISO 27001 contributes to better service for our customers
Achieving ISO 27001 certification goes beyond internal quality control; it is a strategic investment in better service delivery. The process challenges an organization to look critically at working methods and roadmaps, revealing inefficiencies and opportunities for improvement. This not only leads to optimization and progress within the organization, but also translates directly into benefits for our customers.
With ISO 27001 certification, we guarantee our customers that information security is a top priority. Specifically, this means:
- Safer communication: Confidential data, such as passwords, are shared only through secure channels. In addition, our systems support two-factor authentication for added security.
- Protection of sensitive data: Access to your data is strictly limited to authorized individuals. We follow clear protocols to carefully manage and protect your data.
- Proactive security: Our systems are continuously monitored and security updates are carried out at different times. This is how we stay one step ahead of new risks.
Concrete tips inspired by ISO for your daily practice
Even if you are not considering ISO certification, there are several things that are essential for any business and even individuals. For example, mapping business processes can provide valuable insights for improving efficiency and identifying potential automation opportunities.
Another useful exercise is mapping the vendors for the tools within your digital ecosystem. Who is responsible for services such as e-mail, backups, security, website management, domain names, and so on? This not only helps improve efficiency, but also contributes to the security of your organization.
Collaboration
In our article, "Looking Ahead: How Kinamo Ensures Ongoing ISO Compliance", you’ll learn how we remain committed to optimizing security and quality in the long term.
Do you have questions about our certification or want to learn more about how centralization of services can help make your business more efficient? Feel free to contact us. We are happy to share our insights and experience!
