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Only Kinamo rack housing customers have direct access to the datacenter and can gain access to their own rented rack 24/7 through a personal access code.
Server housing or server co-location customers can only gain access in the precense of a Kinamo employee. You will need to make an appointment with one of our support employees beforehand. An appointment can be made through the support request form.
Were not all your questions answered?
Don't worry, we will be happy to help you via a support request!