Tags for this FAQ item:
IMAP POP3 SMTP

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Which incoming and outgoing server do I need to specify for my Kinamo e-mail address?

Last updated: 11/02/2016

This article explains which incoming server (IMAP / POP3) and outgoing srver (SMTP) you must use when you are using an e-mail address hosted by Kinamo. This article is applicable to Kinamo shared hosting customers, dedicated hosting customers, cloud server hosting and server hosting customers with e-mail addresses.

Your e-mail address can be configured using either the IMAP protocol or POP3 protocol.

If you configure your account as an IMAP account, all e-mail messages remain on the server.
This means that you will have to set up e-mail on every device as an IMAP account: this allows you to check your mailbox on desktops, tablets, smartphone and webmail without removing them from the server.
Be careful: the storage space of your IMAP mailbox is limited, be sure to remove unwanted messages and clear your trash bin!

If you setup your account as a POP3 account, all messages are downloaded to your device and WILL BE REMOVED from the server, with each e-mail check for new messages.
If you first check mail (send / receive) on your desktop computer and later on check e-mail on your tablet or smartphone, your mailbox will be empty: all messages were first downloaded to your computer in your e-mail program, and removed from the server.

You can use the following general settings for incoming e-mail:

Account type (protocol): IMAP or POP3

Incoming mailserver:   in.kinamo.be

Username:              your complete e-mail address, e.g. yourname@yourdomain.be
Password:              your password

Security:              SSL (STARTLS is also supported)
Port: 993 (IMAP), 995 (POP3)

For the outgoing server (SMTP) please check our outgoing server FAQ item.

You may use the following standard settings:

Outgoing server (SMTP): out.kinamo.be

Port: 587
Connection: SSL

Authentication: password (iOS specific, MD5 - Challenge Response is also valid)

Username: your e-mail address
Password: your password for your e-mail address