Last updated: 14/01/2016
We take great care in providing an excellent service and support on which you may count. A Kinamo dedicated server comes by default with a 'Standard' SLA.
This service level agreement already offers loads of advantages: extended monitoring, Next Business Day (NBD) reaction times for critical alerts, advanced firewall services, advanced monitoring, remote reboot, Kinamo passive backup...
If you need even more guarantees you may choose a higher service level at additional monthly cost.